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Let your story be heard. Tell others about the great customer service that you got from us at Broadway Automotive. We love knowing how our customers feel about us, and more over we believe that the information you provide to us here is integral to the betterment of our business. It is important for us to have detailed information regarding the level of customer satisfaction that we are generating, and we can't think of a better place to get that information from.

Let us know about your most recent experience, tell us what we did right, and let us know if there was anything that we can improve on. We appreciate any time that you take out of your busy schedule to write us fair, honest, and detailed feedback.

Customer Lobby
1206 Reviews
5 out of 5 stars
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Lorie Boodry 05 Feb 2017
I dealt with Todd Marquardt primarily. Obviously buying a new vehicle is a big decision and Todd was patient, very easy to talk to and there was never any high pressure. I talked to him a few times on the phone and via email before making the drive down there. When I made the decision to go ahe...ad with it, I called in the morning and wanted to come in that day, but it was Todd's day off. I talked to Bill about the deal Todd and I had been discussing. Bill to was great, very helpful and willing to do what he could to help out. He presented my wishes to sales manager, who was very receptive, so we made the 3 hour drive to the dealership. To my amazement, Todd was there waiting for me. I thought that was pretty great! He came in on his day off to take care of me. Beyond Awesome!!! When we arrived on this blustery February day, the truck was detailed and waiting for us inside, which was great also! Todd jumped into action immediately and took care of getting my trade appraisal done. It was a pleasant surprise as well. I felt that I was offered a very fair price for my trade and with the incentives offered, I was beyond happy and excited . It was a constant flurry of activity, but very well organized and professional. While finance did their thing, (which was an amazing deal as well) Todd took care of getting all of my info transferred from one vehicle to the other. Then Todd took the time to download apps on my phone and teach me to use them. He spent nearly an hours teaching me how to use the functions in my new truck. Through it all he was amazing, great sense of humor and really patient. I was exceptionally satisfied with the experience at Broadway and their awesome sales staff / finance... especially Todd! Thank you to all of you! Show more
5 rate
Cars.com
Happy Owner 11 Jan 2017
Charlene really listened to what I was looking for. She made sure the car is was looking at had all the features I needed.
5 rate
Cars.com
Denis 03 Dec 2016
As always Haven took care of my Silverado getting me a good deal on tires. Joe Rose in sales took the time to let me see if I was ready to upgrade to a 2017 silverado. He offered me a fair price for my trade and let me take one home for the night. I really thought I was going to upgrade but at the l...ast minute decided the timing wasn't right. I felt bad telling him I changed my mind. He will get my business when the time is right. Thanks for everything! :) Show more
5 rate
Cars.com
R Cernech 01 Dec 2016
I purchased a vehicle in less than 10 hours from initial contact (online) to driving away in our new Suburban. And that includes having to drive 3 hours to the store. This was the best car buying experience I have ever had. They understood my needs. Our sales person then researched the inventory... as well as the rebates and sales available to me to provide me with more vehicle than I was originally looking for at a better price than I was seeing in the market. Finding the best car at the best price with no hassle is exactly what Broadway did for us. I look forward to working with them in the future. Show more
5 rate
Cars.com
Jody M 30 Nov 2016
Fast, convenient and friendly service! Thank you for this as time can be very scarce with my schedule!
5 rate
Cars.com
gbbrewfan 17 Oct 2016
We've been completely loyal to Broadway for our vehicle purchases as well as our service, parts and repairs. The employees in Sales, Service and Body Shop are all great to work with. Prices are reasonable and fair. As long as we live in this area, we will continue to come here.
5 rate
Cars.com
Germaine Parisien 14 Oct 2016
Had very good service. Pleased with everything that was done.
5 rate
Cars.com
New Customer 04 Oct 2016
Our salesman Scott Woodworth was a pleasure to work with along with Finance. Both stayed late so we could take home our new truck that night. Great staff and facility! We will definitely come back in 3 years for our next purchase or lease!
5 rate
Cars.com
Dennis Cleereman 06 Sep 2016
Brett Nelson was great right from the test drive to the follow up phone call and email after the purchase. He matched us to the perfect vehicle based on questions we answered for him regarding options and safety features we wanted. Our 2017 Traverse Premier fits us perfectly. I would definitely reco...mmend Broadway Automotive to friends and family. Show more
5 rate
Cars.com
Kristofer Bjorklund 01 Sep 2016
It was the best car buying experience I've ever had!
5 rate
Cars.com
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Broadway Automotive on Ashland
Green Bay, WI
Broadway Automotive on Military
Green Bay, WI